Teamleader Customer Service Spain & Italy (m/f/d)

GUMPOLDSKIRCHEN

FULL TIME

IMMEDIATELY

We are an internationally operating group of companies specializing in the coloring and refining of plastics and are Europe's largest family-owned masterbatch manufacturer. As an independent, profitable company, we want to grow sustainably with a balanced social and ecological approach. We see our employees as an important resource and want to become one of the most sought-after employers. Be part of this vision and grow with us!

YOUR VERSATILE ROLE:

Coordination of an international team (Spanish and Italian site)
Source of information and competent contact for our national and international customers
Solution-oriented customer care in collaboration with our application technology and field service
Calculation of offer prices, creation and follow-up of offers
Order processing incl. invoicing
Interface management with supply chain and logistics as well as independent delivery date coordination
Administration of customer data and dunning correspondence in collaboration with accounting
Coordination of complaints processing
Support for and Coordination with the Area Sales Teams

YOUR PROFILE:

Completed professional education and a minimum 5 years of relevant business experience in customer service/internal sales – ideally in an industrial international production company
Fluency in Spanish and English is a must, fluent Italian is an advantage; every other language is an asset
Initial experience in managing international teams is an advantage
Very good IT user knowledge, especially Office (Microsoft) and ERP systems
A customer-oriented, assertive personality with an independent and solution-oriented way of working
Communication skills, ability to work in a team, reliability and flexibility

WHAT WE OFFER:

We offer you a long-term position in a well-established family business as well as
a varied and challenging range of tasks with plenty of creative freedom.
We rely on partnership and teamwork.
Work in a dynamic team including the option of teleworking and flexitime
Attractive employee benefits such as free coffee and tea, employee parking, meal allowance, employee events, further training opportunities and company health care possibilities

PLEASE SEND YOUR DETAILED APPLICATION WITH YOUR SALARY EXPECTATIONS TO:
Ms. Lisa Kienbink, MA, karriere@gabriel-chemie.com

Apply online now

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